Authentication information
Allocation and management of authentication information should be controlled by a management process, including advising personnel on appropriate handling of authentication information.
Purpose
To ensure the secure management of authentication credentials throughout their lifecycle.
Implementation Guidance
Implement strong password policies (complexity, length, expiration)
Securely distribute initial passwords and require immediate change
Never transmit passwords in clear text
Use multi-factor authentication where possible
Implement password managers for credential storage
Recommended Tools
Google Workspace
Complete suite including email, calendar, and SSO capabilities. Ideal for startups already using Gmail.
Microsoft 365
Enterprise productivity suite with strong security features and Azure AD integration.
Okta
Enterprise identity and access management platform providing SSO, MFA, and lifecycle management for secure authentication.
Bitwarden
Open-source password manager with enterprise features. Best value for money in the password management space.
1Password
User-friendly password manager with excellent UX and enterprise features.
LastPass
Popular password manager with strong enterprise features and SSO integration.
ISO 27001 Services from the Directory
These providers can help you implement A.5.17 and achieve ISO 27001 certification.
360 Advanced
US CPA and compliance assessment firm for SOC 1/2, ISO 27001, HITRUST, HIPAA, and PCI with hands-on mid-market delivery.

6clicks
Cyber GRC platform with a strong US presence for risk, compliance, and third-party assessments.
A-LIGN
High-volume multi-framework audit firm for SOC 2, ISO 27001, HITRUST, FedRAMP, CMMC, and PCI, with dual ANAB/UKAS ISO pathways.
AdaptiveGRC
Polish GRC software platform for integrated risk, compliance, audit, and information security management including ISO 27001 programs.

Advisera
Provider of ISO 27001 documentation, training, and consultancy services to help businesses achieve compliance.

AENOR
Leading Spanish certification body for ISO 27001, ENS (Spanish National Security Scheme), and multi-standard management systems.
Related Controls
Other controls in Organizational Controls
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