Identity management
The full life cycle of identities should be managed.
Purpose
To ensure that only authorized users have access to systems and services, and to prevent unauthorized access.
Implementation Guidance
Implement formal user provisioning and de-provisioning processes
Use unique user IDs for all personnel
Manage identities from creation through modification to deletion
Integrate identity management with HR processes
Maintain audit logs of identity lifecycle events
Recommended Tools
Google Workspace
Complete suite including email, calendar, and SSO capabilities. Ideal for startups already using Gmail.
Microsoft 365
Enterprise productivity suite with strong security features and Azure AD integration.
Okta
Enterprise identity and access management platform providing SSO, MFA, and lifecycle management for secure authentication.
JumpCloud
Cloud directory platform combining SSO, MDM, and user management. Great all-in-one solution for startups.
ISO 27001 Services from the Directory
These providers can help you implement A.5.16 and achieve ISO 27001 certification.
360 Advanced
US CPA and compliance assessment firm for SOC 1/2, ISO 27001, HITRUST, HIPAA, and PCI with hands-on mid-market delivery.
6clicks
Cyber GRC platform with a strong US presence for risk, compliance, and third-party assessments.
A-LIGN
High-volume multi-framework audit firm for SOC 2, ISO 27001, HITRUST, FedRAMP, CMMC, and PCI, with dual ANAB/UKAS ISO pathways.
AdaptiveGRC
Polish GRC software platform for integrated risk, compliance, audit, and information security management including ISO 27001 programs.
Advisera
Provider of ISO 27001 documentation, training, and consultancy services to help businesses achieve compliance.
AENOR
Leading Spanish certification body for ISO 27001, ENS (Spanish National Security Scheme), and multi-standard management systems.
Related Controls
Other controls in Organizational Controls
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