A.5.24
    Organizational Controls

    Information security incident management planning and preparation

    The organization should plan and prepare for managing information security incidents by defining, establishing and communicating information security incident management processes, roles and responsibilities.

    Purpose

    To ensure a quick, effective, and orderly response to information security incidents.

    Implementation Guidance

    Establish an incident response plan and team

    Define incident classification and escalation procedures

    Implement incident reporting mechanisms

    Conduct regular incident response exercises

    Maintain incident response tools and communication channels

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