Use of privileged utility programs
The use of utility programs that can be capable of overriding system and application controls should be restricted and tightly controlled.
Purpose
To prevent misuse of privileged utilities that could bypass security controls.
Implementation Guidance
Identify and inventory privileged utilities
Restrict access to privileged utilities
Log all use of privileged utilities
Monitor and audit utility program usage
Segregate privileged utilities from normal systems
Recommended Tools
Google Workspace
Complete suite including email, calendar, and SSO capabilities. Ideal for startups already using Gmail.
Microsoft 365
Enterprise productivity suite with strong security features and Azure AD integration.
AWS CloudTrail
AWS API activity logging service. Essential for compliance and security monitoring.
ISO 27001 Services from the Directory
These providers can help you implement A.8.18 and achieve ISO 27001 certification.
360 Advanced
US CPA and compliance assessment firm for SOC 1/2, ISO 27001, HITRUST, HIPAA, and PCI with hands-on mid-market delivery.

6clicks
Cyber GRC platform with a strong US presence for risk, compliance, and third-party assessments.
A-LIGN
High-volume multi-framework audit firm for SOC 2, ISO 27001, HITRUST, FedRAMP, CMMC, and PCI, with dual ANAB/UKAS ISO pathways.
AdaptiveGRC
Polish GRC software platform for integrated risk, compliance, audit, and information security management including ISO 27001 programs.

Advisera
Provider of ISO 27001 documentation, training, and consultancy services to help businesses achieve compliance.

AENOR
Leading Spanish certification body for ISO 27001, ENS (Spanish National Security Scheme), and multi-standard management systems.
Related Controls
Other controls in Technological Controls
Implementing A.8.18 for a client?
ISMS Copilot drafts policies, evidence, and SoA wording for A.8.18 Use of privileged utility programs. Built for compliance professionals.
Try ISMS Copilot free