Contact with authorities

The organization should establish and maintain contact with relevant authorities.

Purpose

To maintain appropriate communication channels with relevant authorities for security incident reporting and regulatory compliance.

Implementation Guidance

Identify relevant authorities such as law enforcement, regulators, and CERTs

Maintain up-to-date contact information for all relevant authorities

Establish procedures for when and how to contact authorities

Participate in security forums and information sharing communities

Document all communications with authorities for compliance purposes

Recommended Tools

Notion

All-in-one workspace for documentation, policies, and knowledge management. Perfect for startups to manage all ISO 27001 documentation.

Confluence

Enterprise-grade documentation and collaboration platform by Atlassian. Integrates well with Jira for larger organizations.

Google Docs

Simple document collaboration tool that most teams already use. Good for basic policy management.

ISO 27001 Services from the Directory

These providers can help you implement A.5.5 and achieve ISO 27001 certification.

Advisera

Provider of ISO 27001 documentation, training, and consultancy services to help businesses achieve compliance.

Anecdotes

Enterprise agentic GRC platform with 230+ integrations and 40+ pre-mapped frameworks for Fortune 500 compliance programs.

Arrow Cyber Advisors

Arrow Cyber Advisors enables organizations to build measurable cybersecurity maturity and resilience. We specialize in governance, risk and compliance advisory, providing clear security direction, maturity benchmarking, and execution support tailored to regulated and high-risk environments.

Atoro

Atoro offers specialized ISO 27001 certification services for SaaS companies, simplifying compliance with expert tools.

AuditBoard

Enterprise connected risk platform trusted by over 50% of the Fortune 500 for audit, risk, and compliance management.

Bitsecura

*** Helping Businesses Achieve Compliance & Certification Success *** Bitsecura is a IT governance, risk, and compliance (GRC) firm specialising in helping organisations protect their critical assets, navigate complex regulatory landscapes, and build sustainable cybersecurity frameworks. With over 20 years of industry experience, we offer strategic guidance, bespoke solutions, and operational support that align seamlessly with your business objectives. Our commitment to practical innovation and long-term partnerships ensures that working with Bitsecura not only strengthens your current security posture, but also builds a lasting foundation for future resilience.

View all ISO 27001 services