Acceptable use of information and other associated assets
Rules for the acceptable use of information and of assets associated with information and information processing facilities should be identified, documented and implemented.
Purpose
To ensure that information and assets are used in accordance with organizational policies and legal requirements.
Implementation Guidance
Define acceptable use policies for all organizational assets
Cover email, internet, social media, mobile devices, and remote access
Specify prohibited activities and consequences of policy violations
Require users to acknowledge acceptable use policies
Monitor compliance with acceptable use policies
Recommended Tools
Notion
All-in-one workspace for documentation, policies, and knowledge management. Perfect for startups to manage all ISO 27001 documentation.
Confluence
Enterprise-grade documentation and collaboration platform by Atlassian. Integrates well with Jira for larger organizations.
Google Docs
Simple document collaboration tool that most teams already use. Good for basic policy management.
ISO 27001 Services from the Directory
These providers can help you implement A.5.10 and achieve ISO 27001 certification.
360 Advanced
US CPA and compliance assessment firm for SOC 1/2, ISO 27001, HITRUST, HIPAA, and PCI with hands-on mid-market delivery.

6clicks
Cyber GRC platform with a strong US presence for risk, compliance, and third-party assessments.
A-LIGN
High-volume multi-framework audit firm for SOC 2, ISO 27001, HITRUST, FedRAMP, CMMC, and PCI, with dual ANAB/UKAS ISO pathways.
AdaptiveGRC
Polish GRC software platform for integrated risk, compliance, audit, and information security management including ISO 27001 programs.

Advisera
Provider of ISO 27001 documentation, training, and consultancy services to help businesses achieve compliance.

AENOR
Leading Spanish certification body for ISO 27001, ENS (Spanish National Security Scheme), and multi-standard management systems.
Related Controls
Other controls in Organizational Controls
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