Documented operating procedures
Operating procedures for information processing facilities should be documented and made available to personnel who need them.
Purpose
To ensure correct and secure operation of information processing facilities.
Implementation Guidance
Document all critical operating procedures
Keep procedures up to date with system changes
Make procedures easily accessible to authorized personnel
Include security considerations in all procedures
Review and update procedures regularly
Recommended Tools
Notion
All-in-one workspace for documentation, policies, and knowledge management. Perfect for startups to manage all ISO 27001 documentation.
Confluence
Enterprise-grade documentation and collaboration platform by Atlassian. Integrates well with Jira for larger organizations.
GitHub Wiki
Simple wiki for technical documentation directly in your GitHub repository. Great for developer-focused teams.
Google Docs
Simple document collaboration tool that most teams already use. Good for basic policy management.
ISMS Copilot
AI-powered assistant for writing ISO 27001 policies, procedures, and support documents. Makes compliance documentation fast and easy.
ISO 27001 Services from the Directory
These providers can help you implement A.5.37 and achieve ISO 27001 certification.
360 Advanced
US CPA and compliance assessment firm for SOC 1/2, ISO 27001, HITRUST, HIPAA, and PCI with hands-on mid-market delivery.
6clicks
Cyber GRC platform with a strong US presence for risk, compliance, and third-party assessments.
A-LIGN
High-volume multi-framework audit firm for SOC 2, ISO 27001, HITRUST, FedRAMP, CMMC, and PCI, with dual ANAB/UKAS ISO pathways.
AdaptiveGRC
Polish GRC software platform for integrated risk, compliance, audit, and information security management including ISO 27001 programs.
Advisera
Provider of ISO 27001 documentation, training, and consultancy services to help businesses achieve compliance.
AENOR
Leading Spanish certification body for ISO 27001, ENS (Spanish National Security Scheme), and multi-standard management systems.
Related Controls
Other controls in Organizational Controls
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