Information security awareness, education and training
Personnel of the organization and relevant interested parties should receive appropriate information security awareness, education and training and regular updates of the organization's information security policy, topic-specific policies and procedures, as relevant for their job function.
Purpose
To ensure personnel are aware of and can fulfill their information security responsibilities.
Implementation Guidance
Provide security awareness training to all personnel during onboarding
Conduct regular refresher training (at least annually)
Provide role-specific security training as needed
Test understanding through assessments or simulations
Track training completion and maintain records
Recommended Tools
Wizer
Modern security awareness training with micro-learning approach. Engaging content for developers.
Riot
Security awareness training platform with good content library and affordable pricing.
KnowBe4
Enterprise-grade security awareness training with extensive content library and advanced phishing simulation.
Notion
All-in-one workspace for documentation, policies, and knowledge management. Perfect for startups to manage all ISO 27001 documentation.
ISO 27001 Services from the Directory
These providers can help you implement A.6.3 and achieve ISO 27001 certification.

Advisera
Provider of ISO 27001 documentation, training, and consultancy services to help businesses achieve compliance.

Anecdotes
Enterprise agentic GRC platform with 230+ integrations and 40+ pre-mapped frameworks for Fortune 500 compliance programs.

Arrow Cyber Advisors
Arrow Cyber Advisors enables organizations to build measurable cybersecurity maturity and resilience. We specialize in governance, risk and compliance advisory, providing clear security direction, maturity benchmarking, and execution support tailored to regulated and high-risk environments.

Atoro
Atoro offers specialized ISO 27001 certification services for SaaS companies, simplifying compliance with expert tools.

AuditBoard
Enterprise connected risk platform trusted by over 50% of the Fortune 500 for audit, risk, and compliance management.

Bitsecura
*** Helping Businesses Achieve Compliance & Certification Success *** Bitsecura is a IT governance, risk, and compliance (GRC) firm specialising in helping organisations protect their critical assets, navigate complex regulatory landscapes, and build sustainable cybersecurity frameworks. With over 20 years of industry experience, we offer strategic guidance, bespoke solutions, and operational support that align seamlessly with your business objectives. Our commitment to practical innovation and long-term partnerships ensures that working with Bitsecura not only strengthens your current security posture, but also builds a lasting foundation for future resilience.
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