Information security awareness, education and training
Personnel of the organization and relevant interested parties should receive appropriate information security awareness, education and training and regular updates of the organization's information security policy, topic-specific policies and procedures, as relevant for their job function.
Purpose
To ensure personnel are aware of and can fulfill their information security responsibilities.
Implementation Guidance
Provide security awareness training to all personnel during onboarding
Conduct regular refresher training (at least annually)
Provide role-specific security training as needed
Test understanding through assessments or simulations
Track training completion and maintain records
Recommended Tools
Wizer
Modern security awareness training with micro-learning approach. Engaging content for developers.
Riot
Security awareness training platform with good content library and affordable pricing.
KnowBe4
Enterprise-grade security awareness training with extensive content library and advanced phishing simulation.
Notion
All-in-one workspace for documentation, policies, and knowledge management. Perfect for startups to manage all ISO 27001 documentation.
ISO 27001 Services from the Directory
These providers can help you implement A.6.3 and achieve ISO 27001 certification.
360 Advanced
US CPA and compliance assessment firm for SOC 1/2, ISO 27001, HITRUST, HIPAA, and PCI with hands-on mid-market delivery.

6clicks
Cyber GRC platform with a strong US presence for risk, compliance, and third-party assessments.
A-LIGN
High-volume multi-framework audit firm for SOC 2, ISO 27001, HITRUST, FedRAMP, CMMC, and PCI, with dual ANAB/UKAS ISO pathways.
AdaptiveGRC
Polish GRC software platform for integrated risk, compliance, audit, and information security management including ISO 27001 programs.

Advisera
Provider of ISO 27001 documentation, training, and consultancy services to help businesses achieve compliance.

AENOR
Leading Spanish certification body for ISO 27001, ENS (Spanish National Security Scheme), and multi-standard management systems.
Related Controls
Other controls in People Controls
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